Refund policy
Thank you for shopping with Rich Kids Republic. If you are not completely satisfied with your purchase, we are here to help.
THE POLICY
- We offer a 10-day return window from the date you receive your item.
- We only provide domestic shipping and returns.
- To be eligible, your items must be unworn, unused, unwashed, with all original tags attached, and in their original packaging.
- A valid receipt or proof of purchase is required.
- Return shipping is the responsibility of the customer unless the item is defective or shipped incorrectly.
HOW TO START A RETURN
- Email richkidsrepublic@gmail.com to request your return.
- If accepted, we will email you a return shipping label and instructions.
Note: Items sent back without a prior request will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are processed back to your original payment method within 10 business days.
If 15 business days have passed since approval and you have not received your funds, contact us at richkidsrepublic@gmail.com.